Dan Manges has an excellent post explaining Law of Demeter and when it makes sense to use Forwardable to comply the principle, or I should say when it doesn’t make sense to use the module.

The point is, use it when it makes sense. Take his example, customer_name is just not a sensible method for an order. Asking an order for its customer name is a wrong question because all the order should care is who is its customer. The name is irrelevant to the order.

In fact, I think by putting cusomer_name method in an order. the encapsulation is actually broken because now an order knows the inside details of a customer, thus tightly coupled these two classes.